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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Manuel White

June 13, 2025

5  out of  5
rating by Manuel White
"When the commercial comes on TV! “Like a good neighbor State Farm is there!” For this particular branch, the televised commercial provides very little justice for Lexie Armstead and her staff! I can assure you, this branch will make you feel like family! Very friendly, welcoming smiles, from every staff member. Over and beyond the call of duty service. I’ve been a member of this branch since I was 15 years old and I’m now extremely mature. 😂 so if this review, will not allow you to give Lexie and her staff opportunity then your not looking for outstanding service. Thank you & pray you make the right decision!"
We responded:
"Thank you so much for the 5 star review!! We strive to make folks feel welcomed like family always. We so appreciate you and the opportunity to serve you."
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Pasquotank Academy

June 13, 2025

5  out of  5
rating by Pasquotank Academy
"I have been a loyal customer at this State Farm location for almost 20 years and the service has always been outstanding. Lexie Armstead is an exceptional agent who is professional, knowledgeable, and truly cares about her clients. She takes the time to explain policies in a way that is easy to understand and always ensures I have the right coverage for my needs. Whether it is auto, home, or life insurance, I trust Lexie to guide me through every step. Her consistency and dedication over the years have given me complete peace of mind. I highly recommend Lexie and this State Farm office for anyone looking for reliable and personalized insurance service."
We responded:
"We’re so honored by your positive feedback! We strive to take good care of folks and put people first. If there is anything else we can do for you, please don't hesitate to reach out. "
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Lester Jones

May 29, 2025

5  out of  5
rating by Lester Jones
"Great experience and staff"
We responded:
"We so appreciate you taking the time to leave us a review! Thank you! "
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Jonathan Banks

May 29, 2025

5  out of  5
rating by Jonathan Banks
"Christie is amazing!! She made the process of getting home insurance easy and less stressful"
We responded:
"Thank you for the 5 star review! We so appreciate you taking the time to leave such wonderful feedback!"
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Joseph Simpson

May 29, 2025

5  out of  5
rating by Joseph Simpson
"Staff Farm customer service is the best. They are always reachable and dependable. They are nothing but a phone call away."
We responded:
"Thank you so much for the five star review! We so appreciate you and the opportunity to serve you!"
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Cathy Spence-Daniels

May 15, 2025

5  out of  5
rating by Cathy Spence-Daniels
"Amanda is a heel and always extremely helpful with all my insurance needs"
We responded:
"Thank you for your 5-star review! We appreciate you taking the time to leave feed back!"
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Vikki Moore

May 14, 2025

5  out of  5
rating by Vikki Moore
"I have been a customer with Statefarm for years now and I am very satisfied with their service. The staff is very professional, helpful and pleasant to communicate with. A special thanks to Amanda and Kristy. Y’all are amazing with my Auto and homeowners insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
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Amelia Jackson

May 14, 2025

5  out of  5
rating by Amelia Jackson
"Everyone in this office are outstanding individuals. There is never a time that I call that my questions are not answered immediately and efficiently. Everyone there is quite knowledgeable in the insurance industry and if they don't know the answer they aren't afraid to tell you and find out the answer for you from another source. Glad I came to them!"
We responded:
"Thank you so much for the opportunity to serve you! We are grateful to have you and appreciate you taking the time to leave feedback! "
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Rick Myers

May 14, 2025

5  out of  5
rating by Rick Myers
"Lexington and her team at State Farm are always willing to help and work with us, especially when things don't go as planned. They are professional and hospitable no matter when we call or for whatever reason. Loyalty means a lot. We've been loyal to State Farm for decades and they have always been there for us. We've worked with offices in WV, VA, TN, IN, and now NC. Every office has been exemplary in their attention to customer service. Lexie Armstead and Bryan Fentors in VA, are the best."
We responded:
"We are so grateful for you and appreciate your loyalty! Thank you so much for taking the time to leave us a five-star review!"
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Thomas Dolan

May 6, 2025

5  out of  5
rating by Thomas Dolan
"Very good customer service"
We responded:
"Thank you so much for the five star review! It is our pleasure to help!"
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richard lagiglia

April 16, 2025

5  out of  5
rating by richard lagiglia
"Very helpful. Very informative. Office atmosphere was so inviting. Felt at ease with the excellent help that was given. Definitely 5 stars."
We responded:
"Thank you so much for the five star review! We so appreciate your kind words. We always strive for a welcoming atmosphere and are so glad we could help."
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Tangela White

March 27, 2025

5  out of  5
rating by Tangela White
"I've been a State Farm Customer for over 30 years. First with Billie Joe Reid and now Lexie Armstead. I'm still receiving excellent service from the company. Thank you for your excellent service."
We responded:
"We so appreciate you Ms. White! Thank you so much for taking the time to leave us a five star review! It is our pleasure to be of service."
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Tatiana Bazemore

March 18, 2025

5  out of  5
rating by Tatiana Bazemore
"Allie was perfect! She helped me at a speedy pace and made sure the numbers were good as well! I would recommend her to anyone!"
We responded:
"Thanks so much for the five star review! We so appreciate you taking the time to leave feedback! 💗 Allie is awesome, we are glad she was able to help with your insurance needs."
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Victoria Harvin

February 19, 2025

5  out of  5
rating by Victoria Harvin
"Allie was very easy to work with! I provided her with the documents and she was able to get better policies through State Farm!"
We responded:
"We're honored to serve you! Thank you so much for taking the time to leave us a 5 star review!"
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curt cline

February 12, 2025

5  out of  5
rating by curt cline
"You know that feeling when weight has been lifted off your shoulders, or a debt is finally paid off ? Yeah that feeling. Well I can’t say enough great things about State Farm insurance. Our family was with a different company for over 25 years and just felt like we were being taken advantage of. Just like another policy number and that’s it. But not here at State Farm , we truly matter and now feel like we have new friends . It’s a good feeling knowing a call is answered, an email is received and returned promptly with the correct information. Allie went above and beyond to help us transition over flawlessly. We will definitely continue to expand coverage with State Farm . 5 stars for sure. State Farm , where we matter more than just a policy. Thank you Allie Hufton and Lexie Armstead state farm family."
We responded:
"We’re honored by your positive feedback! We so look forward to continuing to provide you with great service! If there is anything else we can do to help, please don't hesitate to reach out! <3"
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Shelia Jones

November 12, 2024

5  out of  5
rating by Shelia Jones
"The service I received was really very professional. Whatever questions I had was answered. Great Service"
We responded:
"Thank you so much for business. We so appreciate you taking the time to leave us a five star review!"
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Felecia Brown

November 11, 2024

5  out of  5
rating by Felecia Brown
"Thank you Lexie and Christie. Since the transition of my father in 2023 you have provided exemplary customer service and professionalism in helping us navigate forward. My mother and I appreciate your warm regard for us during this time and are grateful for your expertise in handling specific concerns. Thank you so much!!! Many blessings!!!"
We responded:
"Thank you so much for trusting us with your business. It is our pleasure to help take care of your family in all seasons of life. 💗 Blessings to you all as well."
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Angel Johnson

October 10, 2024

5  out of  5
rating by Angel Johnson
"Lexi and her ladies are professional and knowledgeable. They make sure I am fully informed of my insurance options for my family and property. I've been with them for over 12 years and I don't have any complaints."
We responded:
"Thank you so much for taking the time to leave us such a lovely review. We so appreciate you.💗"
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Susan Wyatt

October 3, 2024

5  out of  5
rating by Susan Wyatt
"I always have the best friendly service and I feel like I am family. I left for a short time because I thought I was getting a better deal elsewhere. Well I did not. I had questions and to this day the other insurance company never got back to me. Lexi has an awesome team and if I have a question they usually call me back within the hour. I came back and swore I’d never leave again. Thanks for an awesome team."
We responded:
"Thanks so much for the wonderful review and for being an amazing customer! We so appreciate you!! XO -Team Armstead"
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Rita Hare

September 27, 2024

5  out of  5
rating by Rita Hare
"Very nice and friendly. Knowledgeable about the services that they provide. She cares about her customers and goes the extra mile to make sure they understand what they need. She is not try to push services on you that you do not need or not comfortable getting right then. You can tell on the phone talking with her she is smiling and enjoys what she does."
We responded:
"Ms. Hare, thank you so much! This is so kind of you! It made my day. <3 - Lexie @ State Farm "
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George Reichle

August 22, 2024

5  out of  5
rating by George Reichle
"fast and friendly service the kinda people you can talk to and rely on"
We responded:
"Thank you so much for the 5 Star Review! We so appreciate you!"
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Ben & Barbara Roberts

July 31, 2024

5  out of  5
rating by Ben & Barbara Roberts
"Lexi is very knowledgeable, patient and thorough. She explained everything to us in plai and simple terms and helped us make the best decisions about the coverage for our homes and cars. It was evident by how she interacted with every client that entered the office that she really cares about her clients and she loves what she does."
We responded:
"Thank you so much for this kind review! We strive to make every customer feel like family and are so grateful to have the opportunity to work with you. "
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Debbie Alger

July 8, 2024

5  out of  5
rating by Debbie Alger
"Very helpful and accommodating."
We responded:
"Thank you so much for the 5 Star Review! We so appreciate the opportunity to serve you."
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Jennifer Pelligrene

June 29, 2024

5  out of  5
rating by Jennifer Pelligrene
"Great little office. Friendly and helpful staff."
We responded:
"Thank you so much for the 5 Star Review! We appreciate you."
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Debbie Leete

April 6, 2024

5  out of  5
rating by Debbie Leete
"Very helpful and answered all my questions!!"
We responded:
"Thank you so much for taking the time to leave us a five star review! We so appreciate you and are glad we could be of service."